京都大学 大学院経済学研究科・経済学部

DEPARTMENT FACULTY

Associate Professor

Yutaka YamauchiActivity Database on
Education and Research

Degree (Awarding Institution) : Ph.D. in Management (University of California, Los Angeles)
COURSES
TAUGHT
Graduate: Service Creation Methodology, Organization and Community Design, Organizational Behavior
Membership of Professional Organizations
  • Academy of Management
  • Academic Association for Organizational Science
  • Socieity for Serviceology
Main field of Research and Instruction
Service management, organization theory, ethnomethodology
Topic(s) of Research in Progress
Culture of services, service encoutners, design of culture

MOOC – Culture of Services: New Perspective on Customer Relations
(https://www.edx.org/course/culture-services-new-perspective-kyotoux-002x-0)
Selected Publications
  • Yamauchi, Y., & Hiramoto, T. (2016). Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo. Organization Studies, 37(10), 1473–1499.
  • Yamauchi, Y. (2015). Reflexive Organizing for Knowledge Sharing: An Ethnomethodological Study of Service Technicians. Journal of Management Studies.
  • Yamauchi, Y. (2014). User Knowledge Transformation through Design: A Historical Materialism Perspective. Information and Organization, 24(4), 270–290.