DEPARTMENT FACULTY
JAPANESE PAGE
Senior Lecturer
Basic Information
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- Academic Degrees:
- University of Melbourne, PhD
RMIT (Royal Melbourne Institute of Technology) University, Graduate Certificate of Tertiary Teaching & Learning
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- Courses in charge:
- 【Undergraduate】Introduction to Management
- Contemporary Management
- Readings in Humanities and Social Sciences
- 【Graduate】
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- Fields of Research:
- Marketing, Consumer-Brand Relationships, Consumption/Brand/Fan Communities & Culture
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- Keywords:
- Brand Loyalty, Love, Passion, Addiction, Consumer Culture
Selected Publications
- Chung, E., Farrelly, F., Beverland, M.B., Karpen, I.O. (2018) “Loyalty or Liability: Resolving the Consumer Fanaticism Paradox”, Marketing Theory, Vol.18 No.1, pp.3-30.
- Chung, E., Ferreira, M.C., Scaraboto, D. (2018) “Walking the Thin Edge: The Dark Side of Brand Communities and Collecting”, Advances in Consumer Research, Vol. 46, pp. 214-219.
- Beverland, M.B., Kates, S., Lindgreen, A., Chung, E. (2010) “Exploring Consumer Conflict Management in Service Encounters”, Journal of the Academy of Marketing Science, Vol.38 No.5, pp.617-633.